Terms & privacy policy

Privacy policy

When do I collect information?

I collect information from you when you fill out a form or enter information on my site.

How do I use your information?

I may use the information I collect from you when you register, sign up for our email list, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalise user’s experience and to allow me to deliver the type of content and product offerings in which you are most interested.
  • To administer a contest, promotion, survey or other site feature.

Third Party Disclosure

I do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third party links

Occasionally, at my discretion, I may include or offer third party products or services on my website. These third party sites have separate and independent privacy policies. I therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, I seek to protect the integrity of my site and welcome any feedback about these sites.

I, along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to my website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

I care about your privacy and so anonymise all visitor IP addresses and mask the last 2 bytes of the IP address. I also honour the Do Not Track preference.

These analytics are crucial for me to deliver a meaningful experience to my users. If you don’t wish to allow any tracking please enable the ‘Do Not Track’ option in your browser, or refrain from using this website.

Standard client contract

This is my standard, plain English contract which you agree to when working with me and isn’t relevant for use on this website, which carries no standard terms and conditions.

I will always do my best to fulfil your needs and meet your project goals, but sometimes it’s best to have a few things written down so that I both know what’s what, who should do what and what happens if stuff goes wrong. In this contract you won’t find complicated legal terms or long passages of unreadable text. I have no desire to trick you into signing something that you might later regret. I do, however, want to protect both parties, now and in the future.

You are hiring me (Chris Godby) to complete the work as outlined and itemised in your estimate and any associated proposal, scope or written agreement.

As my customer, you have the power and ability to enter into this contract on behalf of your company or organisation. You agree to provide me with everything that I’ll need to complete the project in the appropriate formats. You agree to review my work, provide feedback and approval in a timely manner. Deadlines work two ways and you’ll also be bound by any dates that I set together. You also agree to stick to any agreed payment schedules outlined for this project.

I have the experience and ability to perform the services you need from me and I will carry them out in a professional and timely manner. I cannot be held responsible for a missed launch date or a deadline if you have been late in supplying materials or have not approved or signed off my work on-time at any stage. I’re also not to be held accountable for any delays outside of my direct control.

The cost estimate and timeline are based on the number of days that I think I’ll need to accomplish everything that you have told me you want to achieve. Anything that extends the agreed scope of the project is likely to affect both cost and time.

1. Confidentiality

As a general rule I will maintain the confidentiality of any information that you give us, however if you have particular confidentially requirements I ask that these be provided to me in the form of an NDA to avoid any legal ambiguity.

2. Content

Unless itemised or otherwise agreed I am not responsible for writing or inputting any text copy or completing any data-input, and are not responsible for the accuracy of this content. This is especially true of projects that involve a CMS.

Unless specifically agreed in the form of a media-buy itemisation in the estimate, or later agreed in writing, you will supply company and marketing photography and imagery either in a digital or printed format. If you choose to buy stock photography I can suggest vendors, or undergo the process myselves for an additional, nominal fee.

3. Changes and revisions

Within my estimates I do account for a reasonable amount of design iteration, however if changes are likely to extend the scope of the project (in terms of both time and cost) then they will be classed as out-of-scope and billable at the quoted rates.

I recommend budgeting for some contingency as sometimes requirements do change during a project.

I do everything I can to keep a project on-budget and on-time, out-of-scope changes are ordinarily reserved for significant shifts in presentation or function that occur off-schedule, e.g. client requested design changes during the development stage of the project.

For the above reasons I encourage all stakeholders to be as involved with the signoff process as possible. Once something has been approved, changes are often deemed out-of-scope.

4. Hosting and technical support

Websites that have modest traffic and hosting requirements I will host for free for 12 months, after which hosting will be billed at £10 per calendar month. The free 12 months begins at the point at which your website is launched to the public.

Larger more complex websites will require specific hosting environments that I cannot provide. I can, however, make recommendations as to what service will best meet your needs.

Whether or not I will be providing free hosting as part of the project will be made clear early in the process.

Support and general enquiries should come directly to us, however please be aware that I am not a hosting company, and so rely on the support provided by my hosting provider.

5. Browser compatibility

I will not test any markup I produce on old or abandoned browsers, for example Microsoft Internet Explorer 9 or below, or older versions of Apple Safari, Mozilla Firefox, Google Chrome or Opera unless otherwise specified or itemised. my focus is on current technology with an eye for forwards compatibility. I will test websites on iOS devices for the purpose of assessing mobile support.

If extended browser/platform support is required I can provide it as an added service, which varies in cost depending on the project.

6. Professional indemnity and liability

I can’t guarantee that the functions contained in any web page templates or in a completed web site will always be completely error-free and so I can’t be liable to you or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages arising out of the operation of or inability to operate this web site and any other web pages, even if you have advised me of the possibilities of such damages. I go to great lengths to test all functionality and I recommend that you do the same, but websites are dynamic, complex, often evolving properties that can and do exhibit errors from time to time.

I am never responsible for the performance, reliability or support of 3rd party plugins or software, such as a CMS, framework or extension, as this is out of my control.

7. Trademarks and Copyright

You guarantee to me that any elements of text, graphics, photos, designs, trademarks, or other artwork that you provide me for inclusion in the web site are either owned by you, or that you have permission to use them in the relevant context. In the event that you provide me with content that is unlicensed I shall not be held accountable for its use.

In some cases I may include placeholder copy or imagery, and will state as such; making it clear to the relevant stakeholders that this content not be used in a production environment. This placeholder content should not be deployed or used publicly in any way. This includes but is not limited to the use of Stock imagery proofs and Lorem Ipsum text.

When I receive your final payment, copyright is automatically assigned as follows:

The final product in its complete state is owned, in full, by you, according to the applicable copyright laws in your jurisdiction. In many cases individual snippets of code, icons or icon sets, fonts and images are licensed for use in the project, and so ownership isn’t transferred and the individual licenses must be honmyed. Any content owned by you that is provided for use in the project is still owned by you when the project is delivered.

I won’t re-use or pass on any part of the final design (inclusive of web and branding elements) created for you after full payment has been made.

I love to show off my work and share what I have learned with other people, so I reserve the right to display and link to your completed project as part of my portfolio and to write about the project in a variety of mediums. In some cases I might want to share ongoing progress, especially in cases where there’s a public interest, however this would be agreed with you prior to dissemination. This will not contradict any NDA or contract previously agreed.

8. Payments

My invoices should be paid according to the stated payment terms on each invoice, normally ‘On Receipt’ or within 7 days. In extenuating circumstances I may charge interest on any late payments subject to the Late Payments of Commercial Debts (interest) Act 1998.

I ask that all new clients pay a deposit of the estimate total preceding the commencement of the project, unless otherwise agreed.

The final invoice must be paid before handover, which is normally when a site goes live or I send you the deliverables.

I accept electronic money transfer, PayPal and cheque. I only accept PayPal payments for invoice totals smaller than or equal to £1000.

For international payments I ask that the client pays any associated banking fees to ensure that the invoice total is settled in full.

9. Legal extras

Just like a parking ticket, you can’t transfer this contract to anyone else without my permission. This contract stays in place and need not be renewed. If for some reason one part of this contract becomes invalid or unenforceable, the remaining parts of it remain in place.

Although the language is simple, the intentions are serious and this contract is a legal document under exclusive jurisdiction of English courts.